TERMS OF PAYMENT FOR "VENEZIA PARKING" AND "VENEZIA SMART PARKING" SERVICES USING THE AVM VENEZIA OFFICIAL APP

Customer can use the service “Parcheggia Venezia" and the intermodal exchanging parking of the Municipality of Venice only in the displayed areas on the map published on the website www.avmspa.it or downloadable from the App.

Free parking is permitted in the blue stripes areas of Piazzale Roma, San Giuliano (Porta Rossa, Porta Blu and Porta Gialla) and the Via Torino shopping area, only and exclusively using a parking meter located on the premises and by displaying the parking ticket on the vehicle's dashboard. Free admission is granted only once (in the same area) in one day. Under no circumstances are refunds granted for stops that have been activated by mistake.

The duration of the free parking periods for each area is shown below:

• 30 minutes for Piazzale Roma,
• 3 hours for San Giuliano (Porta Rossa, Porta Blu and Porta Gialla) 
• 2 hours for the Via Torino shopping area: please note that the free parking period at the Via Torino shopping area is reserved exclusively for clients of the shopping centre.

In the areas specified above, it is not possible to activate parking periods through the application in continuation of what has already been activated on the parking meter.
You are advised to always be updated on any changes to parking regulations by consulting the AVM and Venice City Council official websites.

To activate the parking Customer has to enter the name of the street where he parks his car or switch the GPS on to indicate the hourly rate to pay.

It is responsibility of the Customer to verify the correctness of the indicated rate and the activation of the parking. Confirmation of activation will be displayed on the screen of the App. Typing errors of the street (or plate) or the failed verification about correctness of the rate indicated by the App (i.g. in the street with double rate) are at full risk of the Customer.

Customer can register more than one plate. It is responsibility of the Customer to request the activation of the parking for the plate in use. Be sure to enter or register the vehicle license plate correctly; the plate inserted incorrectly would be impossible to control resulting in the sanctioning of the vehicle. The correct format is: letters and numbers without spaces - for foreign plates only letters and numbers without punctuation.

If the residual credit in the e-Purse is lower than the parking requested, parking will be authorized until the credit is exhausted and will be shorter than that previously indicated.

Invoice for “Strisce Blu” parking (Blue Stripes) will be issued on the parking and not on the e-Purse recharge. To request it please fill the webform in the “Contacts”section of AVM/Actv website

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